Breastmilk banks play a crucial role in providing essential donor milk to infants. As the demand for these services continues to rise, efficient tracking systems become increasingly vital to effectively manage milk collection, processing, and distribution. Recognising the limitations of its existing tracking software, the Mercy Health Breastmilk Bank (MHBMB) undertook a critical upgrade to align with modern operational and legislative requirements.

This case study explains the comprehensive process of replacing MHBMB’s original tracking software with the state-of-the-art Timeless Medical Milkbank Management System ® (Timeless Medical MBMS™).